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Probe

Provider-Based Evaluation  ProBE  2016 Introduction to 2016 Criteria
OVERVIEW OF ProBE 2016 CRITERIA TOTAL CRITERIA  STAGES  MANDATORY CRITERIA  2  Enhanced      Refers to Government Online S...
ProBE 2016 MANDATORY CRITERIA FEATURES  3 ENHANCED, 2 NEW  Criteria Downtime Loading Time Responsiveness to Enquiries  201...
CRITERIA ACCORDING TO 7 PILLARS OF USER EXPECTATION Criteria  PILLAR 1   PILLAR 2   PILLAR 3   PILLAR 4   PILLAR 5   PILLA...
SCORING MECHANISM ALL WEBSITES  WEBSITE Mandatory Criteria  Non-Mandatory Criteria  Stages  SUPPLY  Weightage      Fail or...
MANDATORY CRITERIA
 1  Loading Time  1 2  Categories Definition  Tips  1 Google  P1  Site Performance  Description      Loading Time refers t...
 1  Loading Time  2 2  Categories Conditions  P1  Site Performance  Description All conditions must be complied   a  Asses...
 2  Downtime  1 2  Categories  Definition  Tips  1 Whatis   P1  Site Performance  Description       Downtime refers to the...
 2  Downtime  2 2  Categories Conditions  P1  Site Performance  Description All conditions must be complied  a  Website do...
 3  Updated Content  1 2  Categories Definition  Tips  1 Keep  P3  Content  Description Updated Content refers to the upda...
 3  Updated Content  2 2  Categories  Conditions  P3  Content  Description  All conditions must be complied  a  Website mu...
 4  Responsiveness to Enquiries  1 2  Categories  P6  Online Transparency  Description  Definition  Responsiveness within ...
 4  Responsiveness to Enquiries  2 2  Categories  Conditions  P6  Online Transparency  Description  All conditions must be...
 5  Mobile Web Version  1 2  Categories  P2  Functionality  Description  Definition  Mobile Web Version refers to a versio...
 5  Mobile Web Version  2 2  Categories Conditions  P2  Functionality  Description All conditions must be complied  a  The...
 6  Active Hyperlink  1 2  Categories Definition  P4  Navigation  Description No Broken Link refers to active and error-fr...
 6  Active Hyperlink  2 2  Categories Conditions  P4  Navigation  Description All conditions must be complied  a  All hype...
NON - MANDATORY CRITERIA
 1  Mobile apps Categories  P2  Functionality  Description  Definition  A mobile application refers as a type of applicati...
 2  Number of Online Services  1 2   P2  Functionality  Categories  Description  Definition      Number of Online Services...
 2  Number of Online Services  2 2  Categories Conditions  P2  Functionality  Description All conditions must be complied ...
 3  Notification of Transaction Categories Definition  Conditions  P2  Functionality  Description Notification of Transact...
 4  Aid, Tools   Help Resources Categories Definition  P2  Functionality  Description Aid, Tools   Help Resources refers t...
 5  Online Service Security Categories Definition Conditions  P2  Functionality  Description Online Service Security refer...
 6  Broadcast Categories  Definition Conditions  P2  Functionality  Description  Broadcast refers to a section where annou...
 7  Electronic Archive  1 2  Categories Definition  P2  Functionality  Description Policies   budget   legal documents Ref...
 7  Electronic Archive  2 2  Categories Conditions  P2  Functionality  Description Archive responses by government to citi...
 8  W3C Disability Accessibility  1 2  Categories Definition  P2  Functionality  Description Level A Level A refers to the...
 8  W3C Disability Accessibility  2 2  Categories Conditions  P2  Functionality  Description Accessibility for the visuall...
 9  Frequently Asked Questions  FAQ  Categories Definition Conditions  P2  Functionality  Description Frequently Asked Que...
 10  Feedback Form Categories  Definition  Conditions  P2  Functionality  Description  Feedback Form refers to the the opi...
 11  Feedback Auto-Notification  P2  Functionality  Categories  Description  Definition  Feedback Auto-Notification refers...
 12  User Opinion Features Categories Definition  P2  Functionality  Description User Opinion Features refers to the featu...
 13  Updates via Email or RSS Categories Definition Conditions  P2  Functionality  Description Updates via Email or RSS re...
 14  Audio   Video Categories  P3  Content  Description  Definition  Audio   Video refers to a segment of video or media f...
 15  Multi-Language for Content  1 2  Categories Definition  P3  Content  Description Malay Language Malay Language refers...
 15  Multi-Language for Content  2 2  Categories Conditions  P3  Content  Description English Language All conditions must...
 16  Multi-Language for Online Services Categories Definition  P3  Content  Description Malay Language Malay Language refe...
 17  Publicising a CIO or equivalent Categories Definition  P3  Content  Description Publicising a CIO or equivalent refer...
 18  Contact Details  1 2  Categories Definition  P3  Content  Description Telephone Number Telephone number refers to gen...
 18  Contact Details  2 2  Categories Conditions  P3  Content  Description Email All conditions must be complied  a  Email...
 19  Presence of Datasets  1 3  Categories Definition  P3  Content  Description Machine-readable structured data Machine-r...
 19  Presence of Datasets  2 3  Categories Conditions  P3  Content  Description Machine-readable structured data All condi...
 19  Presence of Datasets  3 3  Categories Conditions  P3  Content  Description Application Programming Interfaces  APIs  ...
 20  Dataset Guidelines Categories  P3  Content  Description  Definition  Dataset Guidelines refer to guidelines describin...
 21  About Us Categories  P3  Content  Description  Definition  About Us refers to a section of the website that provides ...
 22  Publications Categories Definition Conditions  P3  Content  Description Publications refers to any publications issue...
 23  Personalisation Categories Definition  Conditions  P4  Navigation  Description Personalisation refers to the delivery...
 24  Sitemap Categories Definition  Conditions  P4  Navigation  Description Sitemap refers to visual or textually organize...
 25  Link to Other Websites Categories Definition  P4  Navigation  Description Link to myGov Portal Link to myGov Portal r...
 26  Find Information within 3 Clicks Categories  P4  Navigation  Description  Definition  Find Information Within 3 Click...
 27  Search Function Categories  P5  Search  Description  Definition  Search Function refers to search function made avail...
 28  Advanced Search Categories  P5  Search  Description  Definition  Advanced Search refers to additional features that a...
 29  Searchable Database Categories  P5  Search  Description  Definition  Searchable Database refers to searches that acce...
 30  Find Website Using Search Tool Categories  P5  Search  Description  Definition  Find Website Using Search Tool refers...
 31  Client   s Charter Categories  P6  Online Transparency  Description  Definition  Client   s Charter refers to a writt...
 32  Achievement of Client   s Charter Categories  P6  Online Transparency  Description  Definition  Achievement of Client...
 33  Statistic of Online Services Categories  P6  Online Transparency  Description  Definition  Statistic of Online Servic...
 34  Freedom of Information Legislation Categories Definition  P6  Online Transparency  Description Refers to the display ...
 35  Privacy Policy Statement or Data Protection Acts Categories Definition  P6  Online Transparency  Description Privacy ...
 36  Online Procurement Announcement Categories  P6  Online Transparency  Description  Definition  Online Procurement Anno...
 37  Online E-Participation Policy or Guideline Categories Definition  P6  Online Transparency  Description Refers to the ...
 38  Promotion of E-Participation Initiative  1 3  Categories Definition  P6  Online Transparency  Description Online cale...
 38  Promotion of E-Participation Initiative  2 3  Categories Conditions  P6  Online Transparency  Description Online cale...
 38  Promotion of E-Participation Initiative  3 3  Categories Conditions  P6  Online Transparency  Description Email alert...
 39  Presence of E-Consultation Mechanisms  1 2  Categories Definition  P6  Online Transparency  Description Availability ...
 39  Presence of E-Consultation Mechanisms  2 2  Categories Conditions  P6  Online Transparency  Description Availability ...
 40  Presence Of E-Decision Making Tools  1 2  Categories Definition  P6  Online Transparency  Description Citizen Feedbac...
 40  Presence Of E-Decision Making Tools  2 2  Categories Conditions  P6  Online Transparency  Description Citizen Feedbac...
 41  Look and Feel Categories  P7  Look and Feel  Description  Definition  Refers to how the site looks to the user and ho...
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