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Interviews with HR   culture experts  Representatives from 26 organisations  NURTURING CULTURE  A range of industries  Per...
Executive  SUMMARY  Nurturing corporate culture is like baking a cake. The best managers, along with the best bakers, need...
CONTENTS What is organisational culture .....................................................................................
What is organisational culture             Culture is the feel of the place. The way it does business.       An organisati...
Culture is a concept that remains deceptively tricky and confusing for many business leaders. A recent survey found that o...
Just over half of those we polled  57   agreed that culture drives the bottom line performance of their business.  57     ...
Why culture is so important now       There is an increasing focus on    conscious businesses    and purpose-led organisat...
     Culture will be at the heart of the change. In the absence of rules and hard structures, a strong culture will be the...
Nurturing culture through a time of change As a business changes     whether huge growth, challenging circumstances, a shi...
I. START WITH THE FACTS Remember our baking metaphor  The first step to nurturing the right culture is to understand what ...
II. HAVE LEADERS CREATE THE EMOTIONAL HOOK       Good culture stems from its leadership having a clear idea of what they w...
III. CULTURE IS TOO IMPORTANT TO LEAVE TO THE LEADERS       If leadership is the yeast that generates the bubbles in the d...
Connecting to the Change   Culture Vision     works well when   Gallup estimates that active disengagement costs the US   ...
TENSION   SUB-CULTURES It   s tempting to equate a great culture with one full of harmony and consensus. For some organisa...
PEOPLE   SELF SELECTION - AMAZON Amazon hit the headlines over its demanding culture in 2015, when the New York Times ran ...
IV. KEEP WORKING ON IT  WITHOUT BEING HEAVYHANDED  Whilst we recommend allowing culture to    rise    organically, like a ...
     Our culture is the default position we revert to when we   re under pressure or going through tough times. Even in go...
Conclusion One executive told us     I   d always come back to that organisational narrative. If you want to change a cult...
Thank you to our interviewees, who came from a variety of organisations including       A rail organisation      A health ...
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