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The BridgeStreet
Solution
Verticals Occupancy 2017
Room Night Stays
Where?
Quality Score
Partners
Awards Globally
24 Awards
over the last 4 years
2,200,000+
Room night stays
per year
81 Countries
95,000+
Apartments
5,000+
Clients
92.1%
94%
Forecast
Outperforming
sector by 6%
1,012
Globally
Verticals Reached. Including
but not limited to Healthcare,
Technology, Manufacturing,
Consulting
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BRIDGESTREET END TO END SOLUTION
Global Hospitality Provider
Cost Savings
Industry Leader in Technology
Extensive Real Time Reporting
Guest and Client Centric
Tri-Regional Solution Centers
Dimensional Leader of Hospitality Solutions
20+ member Account Support Team
Real Time Booking on Multi Platforms
Growing supplier network
Expansive Supply Team
VIP client access directly to CEO & President
In-house Marketing & Creative
Confidential
Regulations We Follow
GDRP PCI SOC 2 Type 2
A legal framework that sets
guidelines for the collection and
processing of personal information of
individuals within the European
Union (EU).
The Payment Card Industry Data
Security Standard (PCI DSS) is a set
of security standards designed to
ensure that ALL companies that
accept, process, store or transmit
credit card information maintain a
secure environment.
Based upon are modeled around four
broad areas: Policies, Communications,
Procedures, and Monitoring. Each of the
principles have defined criteria (controls)
which must be met to demonstrate
adherence to the principles and produce
an unqualified opinion
Confidential
BridgeStreet’s Strategy to Data Security
Information FlowsBusiness Processes
Product/Service Information
Outsourced services
Confirmed business
processes processing
personal data
Confirmed teammates
in the process
Confirmed IT systems
involved
Identified personal data
storage in association to
products/services
Confirmed IT systems
and teammates
Confirmed information
flows between services
Ensuring the same level
of security for
outsourced processes
and services
Access to information
Confirmed who has
access to the
information and for
what purpose
BridgeStreet managed,
leased and franchised
properties
Global Alliance
and local service
partners
Local Knowledge, Regional Expertise, Global Footprint
Some Partnerships and Managed Programs
Intern & Graduate Programs
International Assignments
Projects
Government
Relocation
Leisure & Business Travel
What We Do
Apartment Solution vs. Hotel Room
Work, Eat, Live = Experience
Cost Savings
Fully furnished apartment
Urban or suburban residential setting
In the heart of a neighborhood
Walking distance to shops,
entertainment and offices
Home-like or custom furnishings,
housewares and décor
Complete kitchen, full stove, cooktop,
oven and fully equipped
Full laundry - washer/dryer typically
within the apartment
Food Delivery by Blue Apron
24/7 Front desk or guest services
Communal Spaces
Typically 30%-50% less cost per night than
traditional hotels
Reduced dining costs by cooking at home
Reduced laundry costs through in
apartment facilities
High speed Internet - included in rates
Avoid high hotel taxes on room stays
BridgeStreet Offers Consistent Quality
State & Grand
Chicago
1717
Cleveland
The Farms
Columbus
Current at the banks
Cincinnati
The Arch
Philadelphia
The Beekman
New York
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A Global Presence
Amsterdam
Living Room
Dining Room
Bedroom
Kitchen & Living Room
Bathroom
Kitchen & Living Room
Circus Apartments by BridgeStreet - London
Kitchen
The View
Bedroom Bathroom
Living Room
Leinster Square by BridgeStreet - London
Kitchen & Bathroom
Bedroom
Sitting Area
Bathroom
Scenery
Liverpool ONE by BridgeStreet - London
Living Room & Dining Room
Eat in Kitchen
Bedroom
Nearby Shopping
Bathroom
Studyo Paddington by BridgeStreet - London
Studyo Paddington Building
Bathroom
Bedroom Area with desk Bedroom Eat in Kitchen
Bedroom and Bathroom
Kings Wardrobe by BridgeStreet – London
Kitchen & Dining Area
Bathroom
Living Room Bedroom
The PostBox by BridgeStreet - Birmingham
Living Room
Bathroom
Open Concept
Bedroom
The PostBox Building
Kitchen
The Heart by BridgeStreet - Manchester
Bedroom
Kitchen
Living Room & Dining Room Nearby Shops Bathroom
The View
Liberty Wharf - Jersey
Living Room & Dining Room Liberty Wharf Building
Kitchen
Bedroom
Liberty Wharf Building
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The BridgeStreet
Guest Experience
If we can’t fix the problem by midnight, your first night is FREE
and any subsequent night is 50% off, until the problem is
resolved.
24/7 Guest Services
BridgeStreet
Satisfaction
Guarantee
SMS Communication Model
Sent 24-48 hour prior to arrival date. Mobile number must be provided
during reservation process.
Opt In/Out program once text is received.
Map (interfaces with Google Maps), Key Pickup, Confirmation Info, Wifi
Code, Guest Help and Invoice.
Full integration with reservation system to enhance Guest Experience.
Provides easier, faster 24/7 service to our Guests.
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Learn How Guests Can Travel
Smarter With Us
WEWORK
Receive your special discount on a WeWork space
during your first 12 months of Membership.
Extended discounts may apply depending on the
location chosen.
Email bridgestreet@wework.com to get your
discount!
BLUE APRON
Blue Apron is a fresh ingredient and recipe delivery
service that helps chefs of all levels cook incredible
meals at home. We take care of the menu planning
and shopping, so all you have to do is cook and
enjoy!
Take $30 off your first Blue Apron order by clicking
below.
DUFL
Send your business wardrobe to DUFL and let them
clean, pack, store and ship the items you select from
your DUFL closet to your hotel. Use the exclusive
promo code BridgeStreet16 to get your first trip free!
Travel Services
See TripAdvisor Ratings On All BridgeStreet Properties
The majority of customers say TripAdvisor bubble ratings are
important when choosing an accommodation, restaurant, or
attraction. In fact, 83% believe its significant when choosing an
accommodation, 70% when choosing a restaurant, and 58%
when deciding what attractions to do.
Its clear that your TripAdvisor rating is important to potential
customers – and to your profitability. What isn’t necessarily clear
is: What is a TripAdvisor bubble rating? To help you make the
most of your TripAdvisor presence, here are answers to common
questions we get about TripAdvisor ratings.
LRA by Deloitte & BridgeStreet
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An Innovative
Approach
Compliance
Consistencies
Efficiencies
Visibility
Scalability
Agility
Reflective of your
Program, Travelers
& Goals!
Client &
Guest Facing
Solutions & Tools
Real-Time Innovation with Bridgestreet.com
1000+ fully vetted & bookable suppliers globally
Every stay satisfaction guaranteed
Real Time/Instant Book Anywhere & Anytime
Trip Advisor ranking system
Easy Sharing
Simple Interface
Company Rates Populated
SLAs Implemented
Reporting On Demand
Visibility into Vacancy
Benefits of Being an OTA
Online travel agencies, or OTAs, were originally
designed to sell excess inventory in times of slow
demand. Today, OTAs drive the majority of bookings
around the world. They are a primary source of
revenue for most hotels. In 2013, OTAs were
responsible for almost $19 billion in hotel gross
bookings in the United States alone, according to
PhoCusWrights white paper.
A Growing Network
of Supply
Connect Globally to Top Travel Decision Makers
As a serviced apartment, extended-stay hotel and or home operator,
you need to be globally visible to compete. By partnering with
BridgeStreet Global Hospitality, you can promote your properties 24
hours a day, 7 days a week to a worldwide audience through our
cutting-edge digital platform while also leveraging traditional
channels.
Gain certification for your property with a
Business Travel, City Experience or Vacation
Travel Guarantee
Proven demand generation
Supported by comprehensive business
processes and hospitality standards
Connect to decision makers in top-tier
companies
Supported by comprehensive business
processes and hospitality standards
Finding BridgeStreet Inventory Online is Simple
The Customized Client Booking Hub
LOGO
Client Name
Company Name
https://myaccount.bridgestreet.com/
Easy Reporting For The Busy Travel Manager
Company Name
The Customized Client Booking Hub
The Customized Client Booking Hub
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BridgeStreet News
BridgeStreet Press Releases
See more press releases from BridgeStreet at www.bridgestreet.com/press
We’re Going Borderless with Worldpay
April 10, 2018
We’ve selected Worldpay as its online payments provider for EMEA as we expand into new international
markets.
Some Industry Trends
Whats New at
Bridgestreet?
Travel Trends Industry Trends
BridgeStreet.com – OTA “Built for Business”.
Approaching 100k units
Development Projects
Studyo Paddington March 2017
Living Manchester August 2017
Mode Paris Jan 2018
Living Pittsburgh - Jan 2018
Mode Edinburgh July 2018
GDS connectivity w/ major Channel Systems
Trip Advisor Partnership
Mega supply partner announcements
Gain in consumer acceptance of booking
apartments and homes
2017 Hotel Projections
Hotel Demand up 1% 2%
Hotel ADR up 2% - 3%
Supply Growth at 2% - 2.5%
18 Supply Growth at 2.5% - 3%
SFO traffic up 5.5% fiscal YTD (3.8% domestic &
10.5% intl)
SJO traffic up 10.2% in Qtr 1
Emerging markets in prep for Brexit
Travel Bans impacting demand
US YoY apartments rents up 2.9%
nationally. San Jose area up 2.2%
Rise in Hotel Alternative programs
Hotel vs. AirBnb lobbying and legislation
More Hotel brands emerge, plus
consolidation of companies
Guest Experience really matters
Consolidation of entire business travel
program
Hotel Brands pushing cancellation policy to
48 hours
Learn More About
#BridgeStreet Bear
#Bridgestreetbear!
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Bridgestreet.com
Be A Part of It!
Learn More About
BridgeStreet