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M. A. Curfman
John Maxwell
The 21 Irrefutable Laws of Leadership
2
affect…impact…guide…
control…shape…govern…
sway…decide…bias...
change…alter…transform
Influence
TRUST
4
VISION COM MUNICATION
The Four Pillars of Influence…
1
2
4
CHARACTER
3
Trust is an intentional building process!
Trust is difficult to obtain, it is
earned (two-way), it takes time to
earn, once earned it needs to be
maintained, and it is easily
broken
-James Kouzes and Barry Posner
The Leadership Challenge
6
TRUST
Ask these questions of yourself
to increase the level of Trust,
Cooperation and
Support
7
8
Five Waves
of Trust
1.Self-TrustAm I really
worthy of trust?
2.Relationship Trust
Can others rely on me?
3.Organizational Trust
Do I create systems,
structures, and
symbols that promote
trust?
4.Market Trust… What is
my reputation or my
brand?
5.Societal Trust… What
value do I create?
Adapted from The Speed of Trust
By Stephen M. R. Covey
What does your future look
like? What does your future feel
like? What sounds does your
future make? Are there any
smells or tastes associated
with your future?
Describe your future with all five senses.
Begin with the
End in Mind.
~Dr. Stephen R. Covey,
T h e 7 H a b i t s o f H i g h l y
E f f e c t i v e P e o p l e
12
Be Intentional
Define a vision for your
work and all of your life!
VALUES VISION GOALS OBJECTIVES ACTIONS
Linking Vision to
Actions
13
What qualities,
characteristics, and
traits do you exhibit?
~Abraham Lincoln
16
th
President of the United States of America
Character
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Honest
Vision & Goal Oriented
Inspirational
Empowering
Competent
Communicate & Listen well
Innovative & Creative
Dependable & Trustworthy
Consistent
Self-confident
Fair-minded
Open to the ideas of others
Understanding of What Motivates
Assertive
Recognize others
Problem-solver/ Decision-maker
Integration of Personalities
Develop Others
Change-oriented
Manage themselves
People-oriented
Manage Conflict
Able to deal with many issues
Willing and eager to learn
How well do you speak,
write, present, discuss,
argue, reason with others,
and listen?
WE COMMUNICA TE
All three must converge on the same message!
20
1.
2.
3.
4.
5.
6.
Six Benefits of
Asking Good
Questions
Who?
When?
Where?
Why?
What?
22
How?
23
The Five Levels of Listening
Adapted from The 7 Habits of Highly Effective People
By Dr. Stephen R. Covey
1. Ignore
2. Pretend
3. Selective
4. Interactive
5. Empathetic
M. A. Mac Curfman
Chief Learning Evangelist
1-877-886-3400 ext. 105
803-546-2895 (mobile)
mac@macurfman.com
MACurfman.training