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Edmonton Public Library 2016 Annual Report 2016 Annual Report Edmonton Public Library 1
1 Edmonton Public Library 2016 Annual Report
Message from the Board Chair and Chief Executive Officer 2016 Board of Trustees Delivering amazing programs providing exceptional customer service and embracing a community led framework all resulted in another wildly successful year for the Edmonton Public Library in 2016 Mrs Ellen Calabrese Amrhein Chair until April 30 2016 We kicked the year off celebrating the importance of diverse learning opportunities for all through the City of Learners and also provided numerous options for Edmontonians to develop a deeper understanding of reconciliation and its impacts through our Exploring Reconciliation Series We began loaning out Wi Fi Hotspots to break down the digital divide for Edmontonians without home Internet access and became more accessible to customers in the city s northeast thanks to a brand new storefront space in McConachie Mr Jeff Reynolds Vice Chair until April 30 2016 Our library system was acknowledged with awards for design and technology innovation while longtime supporter Mayor Don Iveson was the first person outside of the U S to win the Urban Libraries Council Urban Leader Award Our Forward Thinking Speaker Series continued and we officially started the revitalization of the downtown Stanley A Milner Library initiating its temporary move to Enterprise Square Ms Miranda Jimmy Dr Brian Heidecker Chair effective May 1 2016 Mr Nazir Mulji Vice Chair effective May 1 2016 Mr Jay Ball Councillor Ben Henderson Ms Jennifer Huntley Dr Sherrill Johnson Mrs Zainul Mawji Ms Jill Scheyk Dr Fern Snart With more branches memberships and programs than ever before EPL is expanding both reach and impact truly building the best library of today into the best of tomorrow We are able to lead in our ever changing environment thanks to our staff Board of Trustees City Council provincial government donors and customers Thank you for your continuous passion and unwavering support Spread the words Brian Heidecker Pilar Martinez Chair EPL Board of Trustees Chief Executive Officer EPL 2016 Annual Report Edmonton Public Library 2
3 Edmonton Public Library 2016 Annual Report
265 605 EDMONTONIANS used their LIBRARY CARD Transform Communities 16 9 million IN PERSON VIRTUAL visits 12 million Our Exploring Reconciliation series offered over 1 000 people the opportunity to participate in book clubs hear Indigenous community leaders like Dr Patti Laboucane Benson speak watch film screenings of FrontRunners and Unforgotten and more We also acknowledged both National Metis Week and the anniversary of the Truth and Reconciliation Report and Calls to Action items borrowed Food4Fines brought 2 709 customers into our branches including 155 who had not used the library in over a year Meanwhile three outreach workers continued to provide social support services to at risk visitors Community Librarians held 959 meetings with community organizations and stakeholders and settlement service practitioners helped 1 338 newcomers establish new roots At our second ever Downtown Community Services Resource Fair with partners at City Hall 59 exhibitors and more than 300 attendees connected and shared knowledge around available services for vulnerable people in the inner city A total of 9 240 Edmonton newborns received our Welcome Baby kits brimming with early literacy tools and 22 660 attendees enjoyed 790 programs delivered across the city by all four epl2go Literacy Vans E EPL continued to expand impact and reach in 2016 by opening a 20th branch in the northeast neighourhood of McConachie We also broke ground for our new Calder Branch moved our downtown location to Enterprise Square and began the three year revitalization of the Stanley A Milner Library R VE Y 2 6 SECONDS SOMEONE BORROWED from EPL 2016 Annual Report Edmonton Public Library 4
5 Edmonton Public Library 2016 Annual Report
11 million visits to epl ca In 2016 Edmontonians checked out 19 per cent more eBooks digital newspapers and magazines and eAudiobooks as well as digital movies TV shows and songs totaling over 3 2 million electronic resources As well customers continued to embrace new ways of learning as we saw a 90 uptake in free online courses and tutorials translating into 704 881 sessions through Lynda com Mango Language Learning Gale Courses and more Over 200 people signed up for the 10 part Understanding Video Games class to learn more about video games and their impact while another 300 attended workshops and a hackathon at the inaugural Alberta Open Data Summit Cardholders also began to borrow 40 Wi Fi Hotspots which we targeted at the 116 000 Edmontonians without home Internet access On top of adding videos and launching a podcast with CKUA the artists albums and songs on Capital City Records were streamed and downloaded 14 330 times In the makerspace there were 6 018 sound booth sessions 1 315 prints on the Espresso Book Machine and 6 500 creations on the 3D printers SHARED over 12 8 million DIGITAL ITEMS with Edmontonians Free WiFi at all Evolve Our Digital Environment EPL 20 EPL LOCATIONS 3 341 DAILY WiFi SESSIONS 2016 Annual Report Edmonton Public Library 6
7 Edmonton Public Library 2016 Annual Report
4 659 STAFF TRAINING HOURS Act as a Catalyst for Learning Discovery and Creating Over 2 600 people attended EPL s 2016 Forward Thinking Speaker Series events EPL IS THE 1 Dr Reza Aslan Fear Inc Confronting Islamophobia in North America Karina LeBlanc Making Every Moment Count Brian Burke and Anastasia Bucsis LGBTQ ac counts in Sports Paula Simons Digital Disruption and the Discourse of Democracy Sir Salmon Rushdie Freedom of Expression Mayors Don Iveson and Naheed Nenshi Mayors Forum Building Strong Communities We also focused on the importance of diverse learning opportunities kickstarting our City of Learners initiative with an awesome 3SkillsYEG challenge that invited Edmontonians to learn three new skills We hosted 17 workshops during the challenge with 11 learning champions inspiring and guiding others along the way Maker Day was also a huge success with over 3 100 participants gathering for a day of demonstrations and workshops on everything from molecular gastronomy jewelry making to metalworking 2016 Annual Report Edmonton Public Library PLACE in Edmonton FOR FREE computer use and training 20 183 FREE programs ATTENDED times Dr Tim Beatley Becoming a Biophilic City 491 572 8
9 Edmonton Public Library 2016 Annual Report
464 VOLUNTEERS DONATED 8 635 hours Transition the Way We Do Business We became a benefactor of a group of vibrant engaged and creative Edmontonians with membership based Anthology supporting us by raising more than 85 000 for EPL in 2016 Other fundraising included over 148 000 at our ever popular Books2Buy sales over 108 000 from our Forward Thinking Speaker Series and more than 190 000 at our 10th annual Books2Eat Gala OVER 3 8 MILLION RAISED We are over halfway to our 10 million fundraising goal for the revitalization of the Stanley A Milner Library thanks to these generous donors as well as 1 million gifts from Stanley A Milner and The Muttart Foundation Awards Urban Libraries Council Urban Leader Award Mayor Don Iveson SABMag eco House Canada Canada Green Building Council Green Building Award Jasper Place Library Customers of SirsiDynix Users Group Inc COSUGI Library Marketing Award ME Libraries Library Association of Alberta President s Award CEO Pilar Martinez Canadian Library Association OCLC Award for Innovative Technology Capital City Records American Library Association International Interior Design Association Library Interior Design Award Mill Woods Branch 2016 Annual Report Edmonton Public Library SUPPORT EPL 10
11 Edmonton Public Library 2016 Annual Report
OVER 1 2 million The revitalization of EPL s downtown branch got underway in 2016 as the Stanley A Milner Library began its move to a temporary home at Enterprise Square which opened in January 2017 Prior to the move we spent time finalizing the detailed design which includes a children s library more than three times the previous space a much larger makerspace new spaces for creative activities a high tech theatre a ventilated space for Indigenous ceremonies a multi storey interactive digital display wall and much more Edmontonians left their mark on the Milner Library before we closed its doors Over 4 000 guests bid a colourful and fun farewell at our Graffiti Open House leaving behind artwork that amazed quotes that inspired and memories that showed the impact and importance of the 50 yearold library each year MILNER to the Imagine Milner VISITS LIBRARY A DDIT I O NAL 4 000 ft of study reading areas OVER 2 500 SQUARE FEET of added COMMUNITY MEETING space 2016 Annual Report Edmonton Public Library 12
On an average day in 2016 there were 7 469 QUESTIONS ANSWERED by EPL STAFF 13 Edmonton Public Library 2016 Annual Report
Testimonials This library saves lives Mayor Don Iveson Whenever you need help you can go to the Stanley A Milner Library to get the resources you need and answers to anything It s like a family Ted Chung dad to Quincy The library is important because it gives us the resources to expose our children to many types of books and movies It gives my family an opportunity to get out of the house without needing to spend money or drive all across the city Jessica Pinder mom to Luke At EPL the staff saw me and wanted to help You re not alone or left behind I wouldn t be here if it weren t for the services of the Stanley A Milner Library Robert Gregoire outreach client 2016 Annual Report Edmonton Public Library 14
Donor List 1 000 000 Stanley A Milner The Muttart Foundation 50 000 499 999 Edmonton Community Foundation 25 000 49 999 Alberta Historical Resources Foundation Edmonton Public Library Shelley Milner Fund Edmonton Community Foundation 10 000 24 999 Alberta Real Estate Foundation 100 3 The Bear Community Fund for Canada s 150th Edmonton Community Foundation CVS Midwest Tape FIRMA Foreign Exchange Corporation Library Services Centre Maclab Enterprises Sylvia Syska Fund Edmonton Community Foundation The Violet Chocolate Co 5 000 9 999 ATB Financial Brookfield Residential Civic Service Union 52 Esther Ondrack Jaima Sheldon and Jacqueline Geller Lorraine Webb National Bank Financial Mercier Mercier Stanley A Milner Library Fund Edmonton Community Foundation Visser Farms 1999 Ltd Wallace Currie 1 000 4 999 1340040 Alberta Ltd Alberta Association for Multicultural Education Alberta Blue Cross Allan Frances Olson Allwest Commercial Furnishings Anchor Fund Edmonton 15 Community Foundation Andromeda Investments Ltd Ann Campbell Athabasca University Faculty of Business Audreys Books Ltd Barry Biglow Bennett Jones LLP Brian Heidecker Donna Bagdan Cameron Development Corporation Cecile Mactaggart Celestine Montgomery Clarke Builders Architecture Tkalcic Bengert Clint Kilkenny Conroy Ross Partners Limited Councillor Andrew Knack CVS Midwest Tape D B Denis Professional Corporation David Matthews Donna Fong EllisDon Erin Toreson Fern Snart Gerry Kendal Garry Joyce Rathgeber Jana Holden John Ann Dea Joshua Sillito Kayla Shoctor Landi Eason Landmark Group of Companies Inc Larry Janet Anderson Learning Access Endowment Fund Edmonton Community Foundation Linda Cook Linda Garvin Loretta Orlecky MacEwan School of Business Marcel Constance Weinmeier Mary Bette Woodhead Maxwell Ward Mayor Don Iveson Sarah Chan Melcor Developments Ltd Michael Jillian Dal Bello Minsos Stewart Masson Muriel Hole Nazrat Durand Peter Alison Faid Pilar Martinez Tim Oestreicher RBC Foundation REACH Edmonton Council for Safe Communities Rick Leech Royal Bank of Canada Susan Brewster The Benevity Community Impact Fund Tina Thomas James John Victor Budzinski Viki Molnar William Kelly Zainul Ashif Mawji 500 999 Alberta School Employer Benefit Plan Aletha Joy Bourne Gilsdorf READ2KIDS Memorial Fund Edmonton Community Foundation Alexander Michelle Williams Alexandra Bell Alistair Virginia MacDonald Armand Pearl Nielsen Arti Koshal Azim Shenaz Jeraj Barbara Pearce Kent McPhee Barbara Redmond Ellehoj Barry Schloss Blair Crystal Willie Blanchett Neon Buff Waxspot Butler Family Foundation Byron Kratochvil Carl Ellen Amrhein Carmen Lomow Carmen Velasquez Jeju Verghese Catherine McPhalen Bernard Lemire Crescent Hill Fund Edmonton Community Foundation Christopher Benoit Dave Armstrong Denis Stafford Dustin Ostrowerka Edmonton Eskimo Football Club Emmy Stuebing Frank Van Veen Yolanda Van Wachem Freda Lo Scott Riddell G Rick Spooner Glenn Joanne Griener Grant Winton Heather McIntyre Howard Joan Welch Hsing Jou Professional Corporation Hugh McPhail Jao Kupper Jason Della Paradis Jason Chartrand Jason Troock Jeana King Jeff Robinson John Susan Hokanson Kathy Bonazew Kathy Wright Kimberly Precht Leanne McGeachy Loan Gowers Lorne Rubis Marne Edwards Martin Garber Conrad Mary Jo Romaniuk Maureen MacKay Michael Lewis Anton du Toit Morgan Russell Jasmin Matthias Nazir Mulji Nicholas Spillios Peter Christine Dirksen Robert Swart Rosalie Russnak Sandra Foy Sandy Koe Sarah Brown Sentry Investments Shamas Nanji Sharon Day Siegfried Kowan Steve Margo Till Rogers Surasa Tiyasuwan Timur Susanne Ozelsel Venta Kabzems 250 499 Adhikar Gokul Alexandra Hochachka Alexis Hillyard Alida Van Heerden Alistair Virginia MacDonald Amany Bekhit Andrea Anderson Andrea Gruneir Anne Carr Wiggin Anne Hoekstra Arti Mittal Barry Sue Skilton Basilian Fathers Edmonton Public Library 2016 Annual Report
Donor List Bonnieca Islam Bruce Phillips Cameron Barr Carol Belanger Caroline Land Carolyn Kent Carpet Superstore Cathy Holowachuk Chacko Mary Thomas Claire Dallaire Dana Ariss Daniel Melenchuk Dave Laurie McInnes David Law Deanna Gupta Devon Walker Don Hrabec Edmond McDonough Elaine Jones Elaine Warick Elena Faley Faye Hatch Ghalib Ahmed Gwen May Harvey Bonko Helen Whitson Isabel Henderson Ivan Rebeyka James Mona Bacon James Nancy Fleming James Murphy Janice Moore Jason Darrah Jeff Brinker Jeff Reynolds Jenna Williams Jessica Jeremy Lehman Jessica McPhee Jill Gamez Jim Cunningham John Ratka Janjic Juliette Sacks Karen Simonson Karla Palichuk Kathleen DeLong Kent Coulter Lesley Akst Liam Thomas Linnie Chamberlin Lisa Majeau Gordon Lucas Provencher Madeleine Mercier Margaret Harris Marie Dafoe 2016 Annual Report Marilyn Gray Mary Jane Bilsland Melissa Sulaiman Michael Dawe Michael Gibbins Michael Harvey Mike Staal Nancy Aust Nathaniel Smith Nimrit Nijjar Norman Gee Oana Caluseriu Orest Semchishen Patricia Hartnagel Patricia Seale Paul Holubitsky Peter Nelson Philippe Sarlieve Phyllis Smith Ralph Gay Young Ralph Bullis Rita Boucher Rod Heleen McLeod Rodney Eidem Roger MacEachern Russ Dahms Salima Ebrahim Christian Idicula Sandra Bhutani Sandra K Brown Sara Salmon Schiff Scott Wylie Sherman Chan Soleil Surette Sukhman Minhas Tanya Christiansen Thomas Fath Tim Sharon Grant Toni Samek Valerie McNiven Vic Godbout Vickii Williams Virginia Clevette Wharfedale Realty William Janice Grace William Bell Yvonne Footz Zaheer Lakhani Gift In Kind Alberta Blue Cross Alberta Craft Council Alley Kat Brewing Company Allwest Commercial Furnishings Edmonton Public Library Amy van Keeken Argyll Velodrome Association Arti s Designer Boutique Aspen Crossing Barb Heather Big Rig Craft Distillery Bottom Line Productions Brian Heidecker Donna Bagdan Canadian Rocky Mountain Resorts Catalyst Theatre Century Hospitality Group Chartier Chateau Lacombe Citadel Theatre City Centre Mall City of Edmonton Community Services Department Crowley s Jewellers Goldsmiths Cured Custom Fit Delta Edmonton Centre Suite Hotel Dianna Bonder Edmonton Eskimo Football Club Edmonton Journal Edmonton Oilers Edmonton Opera Edmonton Radial Railway Society Elevate Activewear Elexis Schloss Escape City Everything Wine and More Evolution Presentation Technologies Fairmont Hotel Macdonald Fairmont Jasper Park Lodge FC Edmonton Soccer Festival Place Fringe Theatre Adventure Givergy Good Earth Coffeehouse Bakery Hannah Whittaker The Honourable Lois E Mitchell Hole s Greenhouses Gardens Ltd It s a Dog s Life J Studios Photography Launchpad Trampoline Park Lola s Boutique Inc Lexus of Edmonton Melanie Madeline Photography Films Mercedes Benz Heritage Valley Michener Allen Auctioneering Ltd Mikes Bikes and Beans Moksha Yoga Northern Light Theatre Northgate Chevrolet Buick GMC Packrat Louie Kitchen Bar Prestige Limousine Rapid Fire Theatre RE MAX River Cree Resort and Casino River Valley Adventure Co Ruth s Chris Steak House Sawmill Banquet Catering Centre Sawridge Inn and Conference Centre Snow Valley Ski Club Spark the Branding Shop Stanley A Milner Steven LePoole TELUS The Hexagon Board Game Caf The Honourable A Anne McLellan The Marc Thomas Culture Travel Gurus Umbra Vertically Inclined Rock Gym Vines Riverbend Wine Merchants Violet Chocolate Company West End Gallery Ltd Whimsical Cake Studio Winspear Centre Edmonton Symphony Orchestra Workshop Eatery Workshop West Playwrights Theatre Yukon Jack 100 3 The Bear 16
Statement of Revenue and Expenditures 2016 2015 42 359 514 40 240 685 5 067 223 5 045 369 9 904 734 12 711 014 888 361 955 586 1 839 323 1 766 470 60 059 155 60 719 124 Salaries Wages and Benefits 37 228 134 35 381 965 Books and Library Materials 9 166 826 9 182 689 Vehicles Machinery and Equipment 1 730 300 4 582 711 Building Operations 3 674 430 3 231 333 Utilities and Other 3 104 821 3 105 240 Material Goods and Supplies 2 082 876 2 076 539 Services 2 202 240 1 822 621 59 189 627 59 383 098 869 528 1 336 026 City of Edmonton Provincial Government Grants Funding for Library Capital Projects1 Fines and Charges Other 2 Total Revenue Total Expenditures Revenue in Excess of Expenditures3 Notes 1 Includes capital funding from grants and contributions 2 Includes room rentals leases interest earned donations photocopying and proceeds from sale of capital assets 3 Funding is earmarked for future year commitments on EPL projects 17 Edmonton Public Library 2016 Annual Report
Collections and Services 2016 In person Visits Change 2015 5 911 285 2 5 792 615 Virtual Visits 11 010 510 23 8 980 915 Total Visits 16 921 795 15 14 773 530 Adult 4 014 418 1 4 060 167 Juvenile 2 901 415 3 2 978 603 Renewals 1 851 601 6 1 980 148 eBooks 922 487 22 757 545 eNewspapers and Magazines 457 056 2 467 310 eAudiobooks 258 454 44 179 933 56 091 10 50 864 620 322 5 656 170 35 370 4 34 000 1 eMovies and TV eMusic Single Song eMusic Album eGames Downloads 7 109 eLearning Programs 704 881 89 372 487 Databases 150 755 13 173 270 3 212 525 19 2 691 579 11 979 959 2 11 710 497 In house Collections Use 1 779 150 20 1 481 900 Public Internet Use 1 513 317 8 1 396 700 Questions Answered 2 636 567 14 2 314 525 Programs Presented3 20 183 18 17 052 Program Attendance3 491 572 15 428 243 Physical Items Purchased 291 598 9 267 429 1 137 271 29 1 600 064 12 792 498 2 12 550 953 13 929 769 2 14 151 017 64 821 16 76 985 265 605 0 266 679 20 5 19 2 eUsage Total Items Borrowed Physical Collections Digital Collections Total Physical and Digital Collections New Memberships Total Memberships Number of Branches na Notes 1 All eresources increase slightly as there are some usage numbers that arrive after the annual report KPI deadline 2 Database usage omitted last year unsure why including it as is part of total borrowing report in KPIs 3 Programs adjusted 2015 numbers to include LTV to make them comparable to 2016 which includes LTV programs 2016 Annual Report Edmonton Public Library 18
Edmonton Public Library MNP Tower 6th Floor 10235 101 Street NW Edmonton AB T5J 3G1 19 Edmonton Public Library 2016 Annual Report
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